All you heatmap lovers out there, Uncle Jakob (Nielsen) has a great new post for you. Today’s Alertbox features a topic near and dear to the Grok’s heart: the overuse of fancy words in Web copy. These “dollar words” are truly excellent… at going over your audiences’ heads while keeping them from accomplishing their goals […]
I must repeat that line 15 – 20 times per week–generally in the context of analytics, usability testing, focus groups (or limitations thereof) and, of course, messaging and advertising. AMD’s new ad in the Wall Street Journal is an excellent example of how even people who get it still don’t really get it. Observe as […]
Those of you who don’t regularly spend time hanging out on the Web Analytics Forum (tsk, tsk, there’s a ton of great stuff over there) can be forgiven if you haven’t yet heard of the Center for Digital Democracy, or their formal complaint to the FTC requesting an investigation into “the online marketplace.” You can […]
