11 May 2007 ~ 9 Comments

How to Not Get a Testimonial…

Yesterday was one of those days. You know, the multiple Excedrin days that begin far too early in the AM, talking about far too serious things before the coffee’s set in… and extending way too far into the evening. We’ve all been there. As business owners, these are not the customers we’re typically looking for. […]

Continue Reading

26 February 2007 ~ 5 Comments

Viagra, Salesforce, and the Power of Consumers

Last week, I had bad luck getting my emails returned. The switch from PC to Mac hasn’t exactly been as seamless as advertised (to be fair, though, most issues still revolve around, of course, Microsoft). Entourage is branding all my outgoing emails as coming from “An Office for Mac Test Drive User” while I wait […]

Continue Reading